FAQ

What are the technical requirements?

Operating system:

  • Client workstations: Windows 7, 8 or 10
    Windows XP is no longer supported (end of support from Microsoft)
  • Server: Windows Server 2008 R2, 2012 and 2016 (The Windows server may not be a domain controller).

Required software:

Microsoft .NET Framework 4 component has to be installed on your computer. Upon installation of Direct Planning, if it is not the case, you’ll be automatically redirected to the download page.

Also, Windows Installer 4.5 should be installed. If it is not, which is very rare, please download and install it.

Minimum configuration:

Processor: 2 Ghz

RAM: 4 Gb

Minimum display resolution: 1280 x 1024 pixels

Minimum disk space:

  • 10 Gb for a “full” installation on the station hosting the schedule database (automated SQL Server Express installation)
  • 200 Mb for a “minimum” installation on the users workstations
What are the recommended hardware requirements?

Processor: 2 to 3 Ghz

RAM: 4 to 8 Gb

Display resolution: 1920 x 1080 pixels

A powerful graphics card provides optimal response times.

What are the available languages?

French and English.

How long does the evaluation period last?

The evaluation period of Direct Planning is 30 days. However, if you wish to extend your evaluation period, please feel free to contact us.

Can Direct Planning communicate with my Information System to avoid re-entering planning data?

Direct Planning features an interface that lets you import commercial or production data from your IS (ERP, CAPM), thus avoiding the need for re-entering data.

CSV import sample files are available in the installation directory of the software; the structure of the information that can be imported is detailed in the administrator’s guide.

Configurable lists in Excel format are available for export for statistics purposes.

Can Direct Planning be configured to meet the requirements and constraints of my business?

Direct Planning is a highly configurable software, as well for the data as for the layout.

You can customize the data imported from your information system, avoiding re-entering data.

You can create as many views of your schedule as needed, display the desired data with your own color codes and visual markers.

Is Direct Planning delivered in a box, or do you propose installation and training?

As the publisher of Direct Planning, we propose installation and training.

Is there a technical assistance in case of problem with Direct Planning?

When purchasing a licence of Direct Planning, you are proposed a maintenance contract. This contract provides access to our hotline (available during office hours) and to all the minor and major updates (simple upgrades, version changes).

I have a licence of Direct Planning Industry. Can I use it in the other modes (Project or Service)?

The Industry version of Direct Planning (the most feature-rich version) enables you to create as many schedules as you want (Project or Service management).

In the same way, a user of Direct Planning in Project mode can create schedules in Service mode.