Service Planning – Configurable for your business

Direct Planning Service makes it possible to configure the trade data you need for planning. Whether the jobs are manually entered or directly imported from your information system, you’ll find these trade data at the scheduled job level..

Direct Planning Service proposes many configurable data structures: resources, entities, configurable areas of jobs and flags.

The entities: your customizable, structured data

Entities enable you to model structured data lists. You can configure up to 10 entities.

Examples of entities : the customer, the reason for booking, the participant, etc …

Direct Planning Service - Example of entity: the speaker who has booked the room

Direct Planning Service – Example of entity: the speaker who has booked the room

Beside the code and the wording, each of these entities has 10 configurable fields. For example, in the customer record, you would configure a phone number, an email, etc.

It is essential to well structure the entities. These data will play a key role in job retrieval and coloring.

Direct planning Service - Displaying entities in the reservation details

Direct planning Service – Displaying entities in the reservation details

Configurable areas of job details

Beside entities, 10 configurable areas are available on the job itself. A further step towards customizing.

Moreover, each job features a rich text notes area. In these notes, you can easily insert clickable links to documents (Word, Excel, PDF, Images, etc.). For example: technical data sheet, analysis document, model, etc.

Customizing displays

Once these data have been configured, you can also fine-tune your display modes so that they reflect the needs of your business.

Service Planning Features